... on the following pages. Five tips per category. If you like to get detailed references, feel free to contact me. Just follow the link, if you would like to order this book on amazon.
The tips are structured as follows:
Beck, Don Edward and Christopher C. Cowan. Spiral Dynamics: Mastering Values, Leadership and Change. Malden: Blackwell Publishing, 1996. Print. Why recommended: Spiral Dynamics opens an easy access to sustainability, management culture and diversity management. The system of psychosocial development after Clare W. Graves describes the theory of cultural sociology to the point. It helps to define adequate procedures which are exactly tailored to the reality of an organization or an individual.
You will find recommended reading about business etiquette here (German).
Follow me on twitter: I would like to read your Feedback as well as your recommended reading!